The hard-to-play method: When selling, we must grasp the actual mentality of the customer. When it is determined that the customer has a clear intention, but still wants to achieve better conditions through bargaining, the salesperson must remain relatively calm. At this time You should not rush to rush customers to make deals, and you can express your dissatisfaction with the requirements of prospective customers by continuing to negotiate with other customers, but this appropriate indifference must be maintained, and you may inadvertently reveal that you are in contact with other customers , but don’t make the intended customer feel disgusted, otherwise it will be self-defeating. When negotiating with the intended customer, you can properly telemarketing list disengage for 2-3 days to give the customer space to think, but communicate with the customer in a timely manner. , prompt in time. The clients used in this method are mainly melancholy and indecisive, but their personalities are relatively strong and belong to dominant clients. (2) Close tracking method: The use of this method is mainly aimed at the situation that the customer has a clear intention, but there is still depression.
This method is mainly to keep in touch with the customer frequently and exert a certain influence on the customer, but There are various methods that can be used to keep in touch. For example: reporting the situation, asking questions, informing other customers about trends, unblocking notices, etc. At this time, the main method is to use telephone contact. Be prepared to respond, design what you say, and try to leave an excuse for the next communication at the end. But this kind of extrusion should also pay attention to the proportions and not be too explicit. The objects used by this method are mainly melancholic and indecisive types, but their characters are relatively weak, and they belong to follow-up customers. (3), comparative extrusion method: The use of this method is mainly aimed at the situation that the customer still has the intention, but it is still in the swing stage, looking around and waiting for others. The main psychology of this kind of customers is that they are worried about being fooled and do not want to be the first mover, so they are more cautious. This method is mainly to find a reference customer for the customer, so as to strengthen the confidence of the customer with reference to the transaction of the customer. This reference customer can choose a customer who is familiar with the customer or a customer who has recently visited and contacted with the customer
If necessary, the customer can refer to the vouchers signed by the customer. At the same time, it can be combined with the close tracking method. The key is to solve the doubts raised by the customer, so that it is difficult for him to find other excuses. The object used by this method is mainly timid, hesitant, and follower-type customers with strong defensive psychology. (4) Tension squeezing method: The use of this method is mainly aimed at customers who have strong intentions, but are preoccupied with each other and hope to obtain the greatest benefits. This method is mainly to create relative tension. Its basis is to prepare more than 2 sets of alternative solutions in advance to prepare the customer accordingly. When the customer deliberately delays, one set can be sealed first to create the nervousness of the customer to rush to buy. Air, but this method must be carefully arranged before implementation. The salesmen and managers cooperate with each other. The conversion must be natural and tacit. The use of this method needs to be careful, because any negligence may cause more trouble. It is recommended to use this method with caution when the co